Shipping Policy

Germany

  1. Free shipping for order above € 35 and upto 29.5 kg of total weight.
  2. If the Order weight is above 29.5 kg (irrespective of total amount of order) additional € 5.99 will be charged.
  3. There is standard delivery charge of € 5.99 for order below € 35 for all the orders to be delivered within the Federal Republic of Germany.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc., the shipment charges (shipping + return ca. € 13) will be borne by the customer.
  5. Perishables will only be shipped between Monday and Wednesday OR on customer request on weekends.
 

France

  1. Free shipping for order above € 79 and upto 29.5 kg of total weight.
  2. If the order weight is above 29.5 kg and a second packaging box is needed (irrespective of total amount of order) additional € 14.99 will be charged.
  3. There is standard delivery charge of € 11.99 for order below €79 in France.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc.,  the shipment charges (shipping + return ca. € 25) will be borne by the customer.
  5. Delivery time to FR is generally 3-4 working days (depending on the location in France).
  6. No perishables e.g. vegetables, paneer & dosa batter will be shipped to France due to delivery times
 

Netherlands

  1. Free shipping for order above € 79 and upto 29.5 kg of total weight.
  2. If the order weight is above 29.5 kg and a second packaging box is needed (irrespective of total amount of order) additional € 6.99 will be charged.
  3. There is standard delivery charge of € 7.99 for order below € 79 in Netherlands.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc.,  the shipment charges (shipping + return ca. € 18) will be borne by the customer.
  5. Delivery time to NL is generally 3-4 working days.
 

Austria

  1. Free shipping for order above € 79 and upto 29.5 kg of total weight.
  2. If the order weight is above 28kg and a second packaging box is needed (irrespective of total amount of order) additional € 6.99 will be charged.
  3. There is standard delivery charge of € 7.99 for order below € 79 in Austria.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc.,  the shipment charges (shipping + return ca. € 18) will be borne by the customer.
  5. Delivery time to Asutria is generally 2-3 working days

Italy

  1. Free shipping for order above € 79 and upto 29.5 kg of total weight.
  2. If the order weight is above 29.5 kg and a second packaging box is needed (irrespective of total amount of order) additional € 10.99 will be charged.
  3. There is standard delivery charge of € 10.99 for order below € 79 in Italy.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc.,  the shipment charges (shipping + return ca. € 25) will be borne by the customer.
  5. Delivery time to Italy is generally 2-3 working day
 

Belgium

  1. Free shipping for order above € 79 and upto 29.5 kg of total weight.
  2. If the order weight is above 29.5 kg and a second packaging box is needed (irrespective of total amount of order) additional € 7.99 will be charged.
  3. There is standard delivery charge of € 7.99 for order below € 79 in Belgium.
  4. It is the responsibility of customer to provide us correct address and make sure of his/her availability at the time of delivery or organize the parcel delivery with shipping company if he/she is not available at home. If an order is rejected by the customer or sent back to us because of e.g wrong address given by customer, door bell not working etc.,  the shipment charges (shipping + return ca. € 15) will be borne by the customer.
  5. Delivery time to BE is generally 2-3 working days.
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